PhoenixNet FAQ

Updated 22 Dec 2018

  • What is PhoenixNet?

    PhoenixNet is an app that helps you prepare against natural disasters by offering disaster alerts, disaster insurance and access to highly vetted emergency service providers.

  • Who should use PhoenixNet?

    PhoenixNet is for anyone who wants to ensure that she is prepared for and protected against a natural disaster striking her home or business.

  • How do I start?

    Just download PhoenixNet and sign yourself up. You can easily buy insurance directly from the app and be covered in a matter of seconds.

  • How much does PhoenixNet cost?

    The price of our policies depend on where you live and the value of the assets you want to protect. Download the app to get a quote.

  • Can I use PhoenixNet if I’m not yet 18?

    You can download the app and access all emergency alerts, but you cannot purchase insurance unless you are 18 years or older.

  • How do I make a claim?

    In the unfortunate case that you want to make a claim against your policy, simply open the app and follow the instructions – our claims process is smooth, easy and can be done through your phone.